1. When a non-star encountered a technical problem, Kelley observed, "he called various technical experts and then waited, wasting time while his calls went unreturned.
    凯利评论说，一个成就平平的人碰到技术问题时，"他向各位技术专家求助，然后就等待着。求助无果，他的时间就这么浪费了。

2. The importance of good people skills was demonstrated by Robert Kelley of Carnegie-Mellon University and Janet Caplan in a study at Bell Labs.
    卡内基-梅隆大学的罗伯特·凯利和珍妮特·卡普兰在贝尔实验室的一个研究说明了良好的交往能力的重要性。

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